# Background Check Report: Alpha Timeshare Consultants *Last Updated: December 15, 2024* ## Executive Summary Alpha Timeshare Consultants, Inc. is a timeshare exit company based in Orlando, Florida, led by CEO Brandon Ubiera. While the company maintains an A+ BBB rating with zero complaints, significant concerns persist regarding the CEO's criminal background, major discrepancies in claimed business history, and recent community warnings about "serious issues" with their services. The company continues to claim a 1985 founding date despite being incorporated in 2022, raising questions about transparency and truthfulness in marketing claims. **Key Risk Indicators:** - 🔴 CEO has documented criminal background (2023 arrest) - 🔴 Major discrepancy between claimed founding (1985) vs actual incorporation (2022) - 🔴 Recent community warnings about "serious issues" with services - 🟡 Very limited verifiable customer reviews despite claimed extensive history - 🟢 Maintains A+ BBB rating with 0 complaints ## ✅ About Alpha Timeshare Consultants **Company Name:** Alpha Timeshare Consultants, Inc. **Claimed Founded:** February 6, 1985 (unverified) **Actually Incorporated:** July 27, 2022 (Florida) **Years in Business:** 2-3 years (actual) vs 39 years (claimed) **Address:** 10781 Satellite Blvd, Orlando, FL 32837-8422 **Phone:** (877) 848-3948, (321) 251-4740 **Website:** https://alphatimeshareconsultants.com/ **Business Type:** Corporation Alpha Timeshare Consultants claims to help timeshare owners cancel their contracts through legal means. The company advertises a 98% success rate, 100% money-back guarantee, and claims over 30 years of experience in the industry. Their services include contract evaluation, legal documentation, and confirmation of timeshare release. **Business Hours:** - Monday-Friday: 9:00 AM - 9:00 PM - Saturday-Sunday: By Appointment Only ## 🔗 Affiliated Companies **Related Businesses:** - Star Tours Global LLC (listed on BBB profile) **Additional Websites:** - goalphatimeshareconsultants.com (Free Timeshare Exit Guide) ## 👤 Owners or Principals **Brandon Ubiera** - President/CEO - **Personal Website:** brandonubiera.com - **Background:** Claims roots in Bronx, New York - **Criminal Record:** Arrested January 6, 2023, Orange County, Florida - "Violation of Probation - Out of County" - **Recent Activity:** Active in promoting company through press releases and social media - **Publications:** Author of "BREAKING FREE!: Exposing The Timeshare Industry And Your Path To Freedom" (2024) ## 👥 Owner-Affiliated Companies No additional owner-affiliated companies identified beyond those listed above. ## ✅ BBB Profile **BBB Accreditation:** NOT BBB Accredited **BBB Rating:** A+ **BBB File Opened:** August 1, 2022 **Local BBB:** BBB Serving Central Florida **Profile Link:** [BBB Profile](https://www.bbb.org/us/fl/orlando/profile/timeshare-cancellation/alpha-timeshare-consultants-inc-0733-90830855) **Licensing Information:** Claims to be "Licensed Bonded and Insured" **Major Discrepancy:** BBB profile shows business started 2/6/1985 but incorporated 7/27/2022, indicating a 37-year gap between claimed founding and actual legal establishment. ## ⭐ Reviews: BBB + Third-Party ### BBB Reviews **Customer Reviews:** 7 reviews with 5/5 stars average rating **Complaints:** 0 complaints in the last 3 years ### Trustpilot Reviews **Rating:** 3.7/5 stars based on 1 review **Profile Link:** [Trustpilot Reviews](https://www.trustpilot.com/review/www.alphatimeshareconsultants.com) ### Yelp Reviews **Rating:** 3.8/5 stars based on 4 reviews **Profile Link:** [Yelp Reviews](https://www.yelp.com/biz/alpha-timeshare-consultants-orlando) ### Google Reviews No Google Reviews listing found. **Review Analysis:** The extremely limited number of reviews across all platforms (12 total reviews) raises questions about the company's claimed extensive history and customer base of "over 100,000+ families." ## 📰 Media & Legal Issues ### CEO Criminal Background - **January 6, 2023:** Brandon Ubiera arrested in Orange County, Florida - **Charges:** "Violation of Probation - Out of County" - **Source:** Public records shared on Timeshare Users Group (TUG) forum ### Business History Discrepancies - **Major Red Flag:** Company claims 1985 founding but was actually incorporated in 2022 - **Marketing Claims:** Advertises "over 100,000+ families helped" despite recent incorporation - **Transparency Issues:** Significant gap between claimed and actual business history ### Recent Community Concerns (2024-2025) - **Facebook Group Warning:** Admin in timeshare cancellation group warned members to "Be very careful as some members have reported serious issues with their services" - **TUG Forum Discussions:** Mixed reviews mentioned in community discussions - **Industry Skepticism:** Questions raised about legitimacy of claims ### Legal Research - No significant lawsuits found specifically involving Alpha Timeshare Consultants - No bankruptcy filings found for company or principal - No FTC or state attorney general actions identified ## ⚖️ Fines & Enforcement Actions No fines or enforcement actions found against Alpha Timeshare Consultants or Brandon Ubiera related to their timeshare business operations. ## 📊 Summary Table | Metric | Details | |--------|---------| | **BBB Rating** | A+ | | **BBB Accredited** | No | | **BBB Complaints** | 0 (last 3 years) | | **BBB Reviews** | 7 reviews (5/5 stars) | | **Trustpilot Rating** | 3.7/5 (1 review) | | **Yelp Rating** | 3.8/5 (4 reviews) | | **Google Reviews** | None found | | **Years in Business** | Claims 39, Actually 2-3 | | **CEO Criminal Record** | Yes (2023 arrest) | | **Business History Accuracy** | Major discrepancies | | **Community Warnings** | Yes (2024-2025) | ## 🧭 Assessment **Risk Level:** High **Positive Factors:** - A+ BBB rating maintained - Zero BBB complaints over 3 years - Some positive customer reviews - Claims to be licensed, bonded, and insured - 100% money-back guarantee advertised - CEO actively promoting transparency through book publication **Risk Factors:** - CEO has documented criminal background (probation violation) - Major discrepancy between claimed founding (1985) and actual incorporation (2022) - Recent community warnings about "serious issues" with services - Extremely limited verifiable customer reviews despite claimed extensive history - Questionable marketing claims about helping "over 100,000+ families" - Industry-standard issues with upfront fees for services consumers could perform themselves **Critical Red Flags:** - 37-year gap between claimed founding and actual incorporation - CEO's criminal record raises questions about trustworthiness - Community warnings from experienced timeshare forums - Misleading business history claims in marketing materials ## 🔧 Recommendations 1. **Exercise Extreme Caution:** The combination of CEO criminal background and major business history discrepancies warrant serious concern. 2. **Verify All Claims:** Demand written documentation of: - Actual business establishment date - Success rate statistics - Licensing and bonding information - Specific guarantee terms 3. **Explore Free Alternatives First:** - Contact timeshare company directly about exit options - Check for official developer exit programs - Consider free resources on Timeshare Users Group (TUG) 4. **Research Recent Customer Experiences:** Check current discussions on timeshare forums and social media groups. 5. **Avoid Upfront Fees:** Be extremely cautious about paying substantial upfront fees for services that may be available at no cost. 6. **Consider Legal Consultation:** Consult with a real estate attorney specializing in timeshare law for professional guidance. 7. **Document Everything:** If proceeding despite risks, maintain detailed records of all communications and promises. ## 📘 Disclaimer This background check report is based on publicly available information as of December 15, 2024. Information may change over time, and this report should not be considered as legal or financial advice. The significant discrepancies identified in this report warrant careful consideration and independent verification before making any business decisions. ## Sources & References - https://www.bbb.org/us/fl/orlando/profile/timeshare-cancellation/alpha-timeshare-consultants-inc-0733-90830855 - https://www.bbb.org/us/fl/orlando/profile/timeshare-cancellation/alpha-timeshare-consultants-inc-0733-90830855/complaints - https://alphatimeshareconsultants.com/ - https://www.brandonubiera.com/ - https://www.trustpilot.com/review/www.alphatimeshareconsultants.com - https://www.yelp.com/biz/alpha-timeshare-consultants-orlando - https://tugbbs.com/forums/threads/alpha-timeshare-consultants.375179/ - https://www.linkedin.com/in/brandon-ubiera-27ab1b247 - https://finance.yahoo.com/news/87-timeshare-owners-regret-purchase-120000097.html - https://www.amazon.com/BREAKING-FREE-Exposing-Timeshare-Industry-ebook/dp/B0F3FQ2P8V - Orange County, FL public records (TUG forum reference)