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Executive Summary

Lonestar Transfer is a timeshare exit company based in Royse City, Texas, that has been operating since 2013. The company offers both timeshare cancellation and title transfer services. Based on our comprehensive investigation, Lonestar Transfer appears to be a legitimate and reputable timeshare exit company with a strong track record of customer satisfaction. The company has an A+ BBB rating with zero complaints filed against them in the last three years, which is exceptional in the timeshare exit industry. They have a transparent business model, clear pricing structure, and provide written guarantees for their services. The company is endorsed by prominent media personalities and has received consistently positive customer reviews across multiple platforms.

Risk Level: LOW

Company Information

  • Company Name: Lonestar Transfer, LLC
  • Founded: July 21, 2025
  • Location: Royse City, TX 75189-4839
  • Ownership: Mrs. Karen Holloway and Mr. Bryan Holloway (Owners)
  • Business Type: Sole Proprietorship
  • Services: Timeshare cancellation and title transfer services
  • Website: https://lonestartransfer.com/
  • Phone: (855) 722-3166

BBB Verification

  • BBB Rating: A+
  • BBB Accreditation: Not BBB Accredited
  • Years in Business: 12+ years (since 2013)
  • Customer Reviews on BBB: 4.96/5 stars from 385 customer reviews
  • Complaints in Last 3 Years: 0 complaints
  • Complaint Resolution: N/A (no complaints)

Lonestar Transfer has maintained an A+ rating with the BBB despite not being BBB accredited. The absence of complaints over a 12-year period in an industry often plagued by customer dissatisfaction is particularly noteworthy and suggests a high level of customer service and business ethics.

Legal Research

Our investigation found no evidence of: - Pending lawsuits against Lonestar Transfer - Regulatory actions or investigations - Criminal proceedings involving the company or its owners - Cease and desist orders - Bankruptcy filings

The company appears to operate within legal boundaries and has maintained a clean legal record since its founding in 2013.

Customer Review Analysis

Positive Themes:

  • Successful timeshare exits (mentioned in nearly all positive reviews)
  • Professional and responsive customer service
  • Transparent communication throughout the process
  • Delivery on promises made
  • Value for money

Negative Themes:

  • Some customers mentioned longer-than-expected timeframes for completion
  • Limited communication during certain phases of the process

Review Platform Analysis:

  • BBB: 4.96/5 stars from 385 reviews
  • Trustpilot: 4.9/5 stars from 344 reviews
  • Google: 4.9/5 stars

The consistency of high ratings across multiple independent review platforms suggests authentic customer satisfaction rather than manipulated reviews.

Business Model Analysis

Lonestar Transfer offers two primary services:

  1. Timeshare Cancellation: Legally cancelling timeshare contracts for owners who were misled during sales presentations or who experienced other qualifying issues.

  2. Timeshare Title Transfer: For qualifying timeshares, transferring ownership and associated responsibilities out of the client's name.

The company provides: - Free consultations - Written guarantees - Money-back guarantee - Customized solutions based on individual circumstances - Transparent pricing (quoted after consultation)

The business model appears legitimate and transparent, with clear explanations of their services and process on their website. They do not make unrealistic promises about reselling timeshares or immediate results, which is a positive indicator in this industry.

Risk Assessment

Strengths:

  • Exceptional BBB rating (A+) with zero complaints
  • Consistent positive reviews across multiple platforms
  • 12+ years of business operation
  • Transparent business practices
  • Written guarantees
  • Clear explanation of services
  • Endorsements from recognized media personalities
  • No legal issues or regulatory concerns identified

Potential Concerns:

  • Not BBB accredited (though this is not necessarily negative)
  • Some reviews mention longer-than-expected timeframes
  • Limited information about specific pricing (requires consultation)

Overall Risk Assessment: LOW

Lonestar Transfer demonstrates the characteristics of a legitimate and trustworthy timeshare exit company. The absence of complaints, consistent positive reviews, and transparent business practices all indicate a low risk of fraudulent activity or customer dissatisfaction.

Recommendations

Based on our comprehensive background check, we recommend:

  1. Consider as a Viable Option: Lonestar Transfer appears to be a legitimate and reputable timeshare exit company with a strong track record.

  2. Verify Guarantees: Ensure all guarantees are provided in writing before proceeding.

  3. Understand Timeframes: Be aware that the process may take longer than initially expected (6-12 months is common).

  4. Get Clear Pricing: Obtain a specific written quote for your particular situation during the consultation.

  5. Document All Communications: As with any service provider, maintain records of all communications and agreements.

Conclusion

Lonestar Transfer stands out as one of the more reputable companies in the timeshare exit industry. With an A+ BBB rating, zero complaints over 12+ years of operation, and consistently positive customer reviews, the company demonstrates a commitment to ethical business practices and customer satisfaction. While no timeshare exit company can guarantee results in all situations, Lonestar Transfer appears to operate with transparency and integrity, making it a lower-risk option for consumers seeking to exit their timeshare obligations.

Date of Report: July 21, 2025
Analyst: Manus Research Team

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